These Terms of Service ("Terms") govern access to and use of Vantage (the "Service"), operated by VantageCPG Inc. ("Vantage," "we," or "us"). By creating an account you agree to these Terms on behalf of yourself and, if applicable, the organization you represent.
1. What the Service is
Vantage lets a team record product decisions, attach evidence, and receive an AI-generated analysis of what the evidence supports, what is inferred, and what remains an assumption. It is a decision-support tool. It does not replace your own judgment, market research, legal review, or regulatory compliance work.
2. AI-generated output is not advice
Analysis produced by the Service is generated by a large language model based on the evidence you provide. It can be wrong, incomplete, or based on evidence that is itself unreliable. It is not financial, legal, medical, regulatory, or investment advice, and it is not a guarantee of any business outcome. You are responsible for every decision made using the Service, including whether to rely on its output at all.
3. Your account and data
You're responsible for the accuracy of what you enter and for keeping your login credentials secure. You retain ownership of the product decisions, evidence, and other content you upload ("Customer Data"). We use Customer Data only to operate the Service for you: to run the analysis you request, store your history, and provide support. We do not train models on your data or share it with other customers.
4. Subscriptions and billing
Paid plans are billed in advance on a recurring basis through our payment processor, Stripe. Plan limits, such as the number of active product decisions, are enforced as described on the pricing page at the time of your subscription. You can cancel at any time from your billing settings. Cancellation takes effect at the end of the current billing period, and we don't provide partial-period refunds except where required by law.
5. Acceptable use
Don't use the Service to store or process data you don't have the right to share with us, to attempt to access another organization's data, to reverse-engineer the Service, or to use output from the Service to build a competing product. We can suspend or terminate accounts that violate this section.
6. Data retention and deletion
We keep Customer Data for as long as your account is active. If you close your account, we'll delete Customer Data within a reasonable period, except where we're required to retain it (for example, billing records) or where it exists briefly in backups that age out on their own schedule.
7. Disclaimers and limitation of liability
The Service is provided "as is," without warranties of any kind, express or implied. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for any business decision made in reliance on the Service's output. Our total liability for any claim is limited to the amount you paid us in the twelve months before the claim arose.
8. Changes to these Terms
We may update these Terms as the Service changes. We'll post the updated version here with a new date. Continued use after that means you accept the update.
9. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
10. Contact
Questions about these Terms: shalin@vantagecpg.com.